Shipping policy
SHIPPING POLICY
Last updated: August 26, 2026
Thank you for shopping with Chavela Boutique! We want to make sure your order arrives safely and on time. Please review our shipping information below.
Processing Time
Orders are typically processed within 3–7 business days. Because we work with dropship suppliers, processing times may vary depending on product availability. You will receive a tracking number via email once your order has shipped.
Please note: Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
| Shipping Method | Order Total | Rate |
|---|---|---|
| Economy (0–4 lbs) | Under $70 | $6.95 |
| Economy (4–70 lbs) | Under $70 | $19.90 |
| Standard (0–1 lb) | Under $70 | $6.90 |
| Standard (1–5 lbs) | Under $70 | $9.90 |
| Economy | $70 and over | FREE |
Estimated delivery: 5–10 business days for Economy; 3–5 business days for Standard.
International Shipping
We ship to 27 international destinations. International shipping rates are calculated at checkout based on your location, package weight, and dimensions via USPS and DHL Express.
Estimated delivery: 7–21 business days depending on destination and customs processing.
Please note: International customers are responsible for any customs duties, taxes, or import fees assessed by their country. These charges are not included in your order total and are collected by your local customs authority.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status directly on the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at chavelaboutique.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue as quickly as possible.
Questions?
Reach out to us at chavelaboutique22@gmail.com — we're happy to help!